Explore our FAQs
General Store Information
Our store is open Monday to Friday from 7:00 AM to 5:30 PM, and on Saturdays from 7:00 AM to 4:00 PM.
We are located at 47 Ontario Street, Brighton, Ontario.
Yes, we offer both curbside pickup and delivery services. Please call the store at 613-475-2810 to arrange pickup or delivery.
Yes, physical gift cards are available for purchase in-store. We do not offer e-gift cards at this time.
Yes, you can place your order by emailing us at [email protected], and pick it up in-store or arrange for delivery.
We accept cash, American Express, Visa, and MasterCard.
Product Availability
Yes, we are happy to place special orders for items that are not currently in stock. Please email [email protected] and we will be happy to assist you.
Services
Yes, we offer a wide range of tool rentals. A full list of available tools is posted on the rental page of our website.
Yes, we provide assembly services for a fee. Please speak to one of our associates at the time of purchase to coordinate assembly.
You can schedule a consultation by calling 613-475-2810 or emailing [email protected] and we will schedule a time to meet with you.
Customer Support & Assistance
Yes, we offer professional installation services for a variety of products, including flooring, lighting, and plumbing. Please speak to one of our associates for more information.
Yes, for installation inquiries, you can speak with Brandon Freeman or Steve Peake. For product-related questions, our knowledgeable front desk staff—Dean Timpson, Ryan McDonald, Mitch Hamilton, or George Hamilton—will be happy to assist you.
You can contact our customer support team by phone at 613-475-2810 or emailing us at [email protected]. Our team is ready to assist you with any inquiries.
Delivery & Shipping
Yes, we offer delivery services for large items.
Most orders are delivered the same day or within one business day.
At this time, we do not offer delivery tracking.
Loyalty & Discounts
Yes, we participate in the Air Miles loyalty program.
Yes, we offer competitive discounts for bulk purchases and contractors.